REFUND POLICY

We strive to provide you with the highest quality food products and want you to be completely satisfied with your purchase. If, for any reason, you are unsatisfied with your order, we offer a straightforward return process. Please take note of the following conditions and exceptions:

1. Product must be returned within 14 days of the purchase date in its original packaging.

2. Refund Process: Once we receive your returned food product and verify its eligibility, a refund will be issued to your original payment method, minus the shipping costs.

3. Exceptions and Limitations: Please be aware of the following exceptions and limitations:

   • Perishable Nature: Due to the perishable nature of food products, we cannot accept returns after 14 days of purchase. 

   • Return Shipping: The customer is responsible for the return shipping costs, unless the return is a result of our error or a defective product.

   • Partial Refunds: If the returned food product shows signs of use or damage, we reserve the right to issue a partial refund based on the condition of the item.

4. Damaged or Defective Items: If your order arrives damaged or with a manufacturing defect, please contact our customer support team within 48 hours of delivery. We will promptly assist you in arranging a replacement or issuing a refund.

Please note that this Refund Policy applies specifically to food products purchased directly from our website and proof of purchase is required. If you have any questions or need further assistance with a return, please reach out to our dedicated customer support team, and we will be more than happy to help you.